Accessibility Statement

Introduction

We are committed to making our website www.wenko.com accessible in accordance with the Accessibility Enhancement Act (BFSG) and the Accessibility Enhancement Act Ordinance (BFSGV).
Our goal is to enable all users, especially people with disabilities, to use it easily and without restrictions.
This statement describes the accessibility status of our website, the measures taken to remove barriers, and how to contact us and file a complaint.

Scope of this statement

This accessibility statement applies to the website www.wenko.com.

Service description

We offer the following services on this website:

• Goods
• Blog content
• FAQ section
• Job and career page
• Information on exclusive online collections

Status of compliance with requirements

Our website fully complies with the requirements of the BFSG in conjunction with the BFSGV, the applicable technical standards of the European standard EN 301 549, and the Web Content Accessibility Guidelines WCAG 2.1.
The WCAG conformity corresponds to level AA.
We use the following tool to implement digital accessibility on our website:
digi·smartPlugin from digiaccess.org

Measures implemented to remove barriers

The accessibility requirements are met on our website in particular through the following measures:

• Clearly recognizable font sizes and strong color contrasts
• Navigability via mouse and keyboard
• Alternative texts for images
• Subtitles and audio descriptions in videos
• Easy-to-read and understandable language
• Additional text prompts when mandatory fields are not filled in
• Compatibility with all common screen readers
• Customizable display options for different devices
• Non-accessible content

Despite our efforts, the following content is currently not accessible:

PDF documents
We are continuously working to identify and remove existing barriers.

Report barriers, feedback, and contact

If you encounter barriers on our website or need assistance, please contact us:
WENKO-WENSELAAR GmbH & Co. KG
Im Hülsenfeld 10, 40721 Hilden, Germany
kundenservice@wenko.de

Responsible market surveillance authority

MLBF (under establishment)
c/o Ministry of Labor, Social Affairs, Health, and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: 0391 567-4530
Email: MLBF@ms.sachsen-anhalt.de

Process of creating this statement

This statement was created through internal testing.
Methods for testing accessibility:
- automated tests

Updating this statement

This statement was created with the utmost care and is regularly reviewed and updated to meet current requirements and standards.
Last update: June 26, 2025